Delivery & returns
Fast delivery. Easy returns.
Flat-rate shipping anywhere in Pakistan, cash on delivery, and a 30-day money-back guarantee on every order.
Shipping
Simple, nationwide rates
Flat rate, anywhere in Pakistan
Rs 250
Free shipping
Over Rs 10,000
Dispatch
within 24 hours (Mon–Sat)
Delivery times
| Karachi, Lahore, Islamabad & Rawalpindi | 2–3 working days |
|---|---|
| Other cities and towns | 3–5 working days |
| Remote areas (incl. GB & AJK) | May take a little longer |
Times are counted from dispatch. You'll get a tracking number by SMS or WhatsApp as soon as your parcel ships, and you can follow your order on our tracking page.
Our courier partners
We pick the fastest trusted courier for your city.
- Trax
- Leopards Courier
- TCS
- PostEx
- M&P
Payment
Pay the way you prefer
Cash on Delivery
Pay the rider in cash when your parcel arrives. We call or WhatsApp to confirm your order first.
Our promise
30-Day Money-Back Guarantee
Not happy with your purchase? Tell us within 30 days of delivery and we'll make it right.
Unopened products
Return any sealed product for any reason within 30 days for a full refund of the product price.
Opened products
Not satisfied with the quality? Contact us within 30 days. As long as most of the product is unused, we'll offer a refund or an exchange.
Damaged or wrong items
Report it within 48 hours of delivery with photos. We'll replace it or refund you in full, delivery included, at no cost to you.
How to return
Three simple steps
-
1
Contact us
Send your order number and the reason on WhatsApp, call 0371-2403736 or email [email protected].
-
2
Send it back
We'll confirm the return and arrange a courier pickup.
-
3
Get your refund
Once we receive and check the item, your refund is sent within 5 working days.
More questions? See our FAQs or the Original Products Guarantee.